Shipping policy

Shipping, Return & Exchange Policy – FlairCases

This Shipping, Return & Exchange Policy applies to all purchases made through flaircases.com. FlairCases operates as a UK-based online store serving customers in the United States and worldwide.

1. Shipping & Delivery

FlairCases offers international shipping to customers worldwide.

Free Worldwide Shipping is available on selected orders and promotions.
Standard Shipping: $3.99 USD
Fast International Shipping: $5.99 USD

All available shipping options, costs, and estimated delivery times are clearly displayed during checkout before payment is completed.

Orders are processed within 1–2 business days after payment confirmation. Once shipped, customers receive an email confirmation with tracking details.

2. Order Tracking

All shipped orders include tracking information. Customers receive a tracking number via email and may also view their order status through their FlairCases account.

Tracking updates may take 1–3 business days to appear. Delivery estimates are not guaranteed and may vary due to customs or courier delays.
We work with reputable international carriers such as USPS, DHL, and YunExpress, depending on destination.

3. Estimated Delivery Times

Estimated delivery times vary by location:

United States: 8–12 business days
Canada & Europe: 9–14 business days
Australia & New Zealand: 10–15 business days
Central & South America: 12–20 business days
Asia: 12–25 business days
Africa: 15–30 business days

These timeframes are estimates only and may be affected by customs clearance or carrier delays.

4. International Orders & Customs

International orders may be subject to customs duties, taxes, or import fees depending on local regulations. These charges are not included in the order total and are the responsibility of the customer. FlairCases does not control or predict these fees.

5. Returns & Exchanges

FlairCases accepts returns and exchanges under the following conditions:

Return Window: Requests must be submitted within 30 days of delivery
Eligibility: Items must be unused, unopened, and in original packaging
Return Method: Returns are accepted by mail only
Return Shipping: Customer is responsible for return shipping costs
Restocking Fee: None
Refund Processing: Refunds are issued within 10 business days after inspection and are returned to the original payment method