Return & Refund Policy

Last Updated: July 2026

At FlairCases, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To qualify for a return, items must be:

• Unused and in their original condition.
• Returned in the original packaging.
• Accompanied by your order number or proof of purchase.

Free Returns

We offer free returns and free replacements if:

• Your item arrives damaged.
• You receive the wrong item.
• Your item has a manufacturing defect.

Simply contact our support team within 7 days of delivery and include photos of the issue.

Return Shipping

If you are returning an item because you changed your mind or ordered the wrong product, return shipping costs are the responsibility of the customer.

If the return is due to our error or a defective product, FlairCases will cover all return shipping costs.

Package Protection

During checkout, customers may add Package Protection for only $4.99.

Package Protection provides faster support for eligible lost, damaged, or undeliverable shipments during transit.

Customers who do not purchase Package Protection can still contact our support team. We will investigate shipping issues with the carrier and provide assistance whenever possible.

Refunds

After we receive and inspect your returned item, we will notify you of the refund decision.

Approved refunds are issued to the original payment method within 5–10 business days.

 

Order Cancellation

Orders may be cancelled within 12 hours of purchase.

Once production or shipping has started, orders can no longer be cancelled.

Contact Us

If you have any questions regarding your return or refund, please contact us.

FlairCases
Argyle Square
London, WC1H 8AP
United Kingdom

Email: support@flaircases.com