Contact Us

Have a question about your order, shipping, returns, or our products? Our customer support team is here to help. We'd love to hear from you and will do our best to respond as quickly as possible.

Customer Support

Email:
support@flaircases.com

Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday: Closed

Business Address

FlairCases
Argyle Square
London, WC1H 8AP
United Kingdom

Before Contacting Us

To help us assist you as quickly as possible, please include the following information in your email:

Your full name
Your order number (if applicable)
A detailed description of your inquiry
Photos of the product if you're reporting a damaged or defective item

Response Time

We aim to respond to all inquiries within 24 hours on business days. During holidays or busy periods, response times may be slightly longer.

Frequently Asked Questions

For quick answers about shipping, returns, tracking, and payments, please visit our FAQ, Shipping Policy, and Return & Refund Policy pages.

Our Commitment

At FlairCases, we're committed to providing exceptional customer service and ensuring every customer has a smooth and enjoyable shopping experience.