Frequently Asked Questions

How long does shipping take?

We offer the following shipping options:

• Express Shipping: 8–12 Business Days ($3.59)
• Free Standard Shipping: 10–15 Business Days (FREE)

When will my order be shipped?

Orders are processed within 1–2 business days. Once your order has shipped, you will receive a confirmation email with your tracking number.

How can I track my order?

Once your order ships, we'll send you a tracking number by email. You can also use our Track Your Order page to check your shipment status.

Do you ship internationally?

Yes! We proudly ship to customers in most countries worldwide.

Can I change or cancel my order?

You may request changes or cancellations within 12 hours of placing your order. After processing begins, we may no longer be able to modify your order.

What is your return policy?

We offer a 30-day return policy. If your item arrives damaged, defective, or incorrect, we'll provide a free replacement or refund. Please see our Return & Refund Policy for full details.

What is Package Protection?

Package Protection is an optional service available during checkout for $4.99. It provides coverage for eligible lost, damaged, or carrier-related delivery issues during transit.

Are your payments secure?

Yes. All payments are processed through secure, encrypted payment providers to help keep your personal and payment information safe.

What payment methods do you accept?

We accept major credit and debit cards, as well as other secure payment methods available during checkout.

How do I contact FlairCases?

You can reach our customer support team anytime by emailing:

support@flaircases.com

We typically respond within 24 hours on business days.

Business Information

FlairCases
Argyle Square
London, WC1H 8AP
United Kingdom